The way I see it

A long while ago I had a very disappointing experience at the Hadramout Mamalket restaurant at The Heritage, then I returned for yet another disappointment.  Tonight is the last chance and we shall see whether we get a thumbs up or another look of disdain. I went to the place with a couple of girls and we all brought our appetites.  The order was the mixed grill, couscous libby, and hummus. This all seemed good until we had to wait more than 15 minutes to see drinks and another 40 without any food at all. Kind of interesting another patron ordered food from a competing restaurant and received it after about 15 minutes. It seems that guy had the right idea! After an hour we enquired about our food. As it turns out despite the server repeating our order twice,  the order was never actually taken. So we walked out. Very rarely I have walked out but these guys really pushed my patience too far. In closing, we went for some fast food, but our question was answered it def...

So, the other day i went to 'Esquire Kitchen' which is a local chain restaurant(look it up if you don't know) with locations throughout the KL area and beyond.  Feeling particularly healthy I ordered my favourite 'hong kong gai lan' and when I was about half-way through I found a largeish piece of red plastic from a bag. I imagine they had ripped the bag open and that piece went through the proverbial rinse. I was agast and appalled and various other negativities starting with 'a' and quickly brought the matter to the waitstaff's attention. Remarkably, based on every other experience, they were also appalled and immediately took away the food and erased the dish from my bill.  I was shocked because when I have seen bugs in food or wrong orders if I had even looked at the food I was likely paying for it. These ladies had no problem scrapping the dish and keeping the standard high. Bravo Esquire, kudos and kudos again.... you have earned the right ...