I'm picky about food service. I bled, sweat, and suffered in the food service industry back when I was young and handsome so I do have knowledge on certain industry standards. Because of my experience, my training, and my expectations I tend to have a zero tolerance approach to all things service oriented. I also have tried to maintain a zero second chances policy with food service no-nos, unfortunately if I did that I think I would never eat out again! The first place in Malaysia to raise my fury was 'Johnny's Steamboat Restaurant' a family steamboat restaurant with many locations (at that time) around the city. My issue was first quality followed shortly after but customer service and finally managerial. The long and short of it was that my fried rice had insects in it, not an insect, INSECTS - plural. I kinda did one of those things where my mouth hung open and the food fell out; it was gross. This kind of thing can and does happen everywhere, so I don't f...